About Us

India's largest organized chai retailer brings you vending machines for your favourite chai, coffee and snacks on demand.

An Omni-Channel Evolution

Evolving from an offline retail outlet, Chai Point has now built an AI powered Store operations platform - 'Fountain'. Powered by Fountain, our authentic chai, filter coffee, and snacking experiences now reach consumers in every part of the country.

2010

2014

2016

2020

First outlet opens in Bangalore

2010

CAFE

Serving via 170+ stores in 10 cities.

Chai-on-call launched

2014

DELIVERY

Hot & fresh food & beverages delivered to home

Launch of vending machines

2016

DISPENSER

IoT enabled dispenser serving 2000+ clients

shop.chaipoint.com

2020

PACKAGED GOODS

Authentic & high quality snacks & beverages.

Garden to Glass

Sourced from exclusive estates and plantations, our teas and coffees are carefully picked, packaged and shipped.

They are put through several levels of quality checks to retain the premium aroma and flavour, preserved right from the picking stage while ensuring that ethical practices and sustainable norms are adhered to as per highest standards.

Garden to Glass is our promise of quality, authenticity and flavour.

Sustainability

CE Certification

CE certification indicates conformity with health, safety, and environmental protection standards for products manufactured to European Economic Area standards.

Training & Development

Mountain Trail Academy (MTA) is the training platform for Chai Point. With physical training centres in six major cities in India, MTA allows Chai Point to train world-class Chai masters for all its stores and vending services. MTA includes an e-learning and online certification platform to ensure continuous upgradation of skills for all our partners and client pantry staff.

Technology

Designed and built for easy, simple integration so that teams can monitor usage and manage inventory seamlessly.

Cloud-Based Omni
Channel Solution

Easily accessible
from any device.

Digital Inventory Management

Manage inventory with
seamless digital
integration.

IoT Enabled & Contactless

IoT enabled machines for
zero contact dispensing.

Real-time Reporting & Analytics

Track real-time
consumption trends and
connect with a dedicated
service team.

Our Vending Service Presence

From hospitality to corporate spaces, medical institutions and residential societies, find our machines dispensing authentic, high-quality chai, coffee and snacks.

Our Team

We’re a growing team that fuels the workdays of people with a great-tasting cup of chai. With over 1400 employees, 170+ stores, 2000+ corporate clients across 10+ cities and serving more than 300,000 cups per day, we are revolutionising your everyday chai experience. Whether it is technology, supply chain management, design or product development, each employee at Chai Point takes pride in doing excellent work and has a great time while doing it.

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